Last Updated: May 11, 2024

Welcome to JK Merchiverse, your trusted source for high-quality physical and digital products. This shipping policy outlines the terms and conditions governing the shipping and delivery of products purchased from our website www.jkmerchiverse.com . Please read this policy carefully before placing an order. By purchasing from us, you agree to abide by the terms and conditions set forth herein.

Shipping methods:

  • Physical products: We offer shipping services for physical products to addresses within India.
  • Digital products: Digital products, including instant downloads, do not require shipping and will be available for download immediately upon completion of the purchase transaction.

Shipping charges:

  • Shipping charges for physical products will be calculated based on the weight of the product, shipping destination, and chosen shipping method.
  • Shipping charges, if applicable, will be displayed during the checkout process before completing the purchase.
  • Digital products do not incur any shipping charges.

Shipping times:

  • Dispatch time: We strive to process and dispatch orders for physical products within 4-5 business days of order confirmation, excluding weekends and public holidays.
  • Delivery time: Estimated delivery times for physical products are typically 7 to 9 business days from the date of dispatch, depending on the shipping destination and chosen shipping method.
  • Please note that delivery times may vary due to factors beyond our control, such as natural disasters, customs delays, or other logistical issues.

Shipping address:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for any delays or delivery failures resulting from incorrect or incomplete shipping addresses provided by the customer.

Shipping partners:

  • We partner with reputable courier services and logistics companies to ensure reliable and timely delivery of your orders.
  • While we make every effort to work with reliable shipping partners, we are not liable for any delays, damages, or losses incurred during transit.

Order tracking:

  • Tracking information, if available, will be provided to customers for orders containing physical products.
  • Customers can track the status of their orders using the provided tracking number through the courier company’s website or tracking portal.

Contact information:

For any inquiries or assistance regarding shipping, delivery, or order tracking, please contact us at:

Modifications to shipping policy:

We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on the website. It is your responsibility to review this policy periodically for updates.

Thank you for choosing JK Merchiverse. We appreciate your business!